Current status: All our ducks are in a row.

What is this site? We monitor the status of and our class sites, and we update here whenever there are interruptions in service.

Wednesday, November 26, 2014

CDN Outage

Our infrastructure provider has notified us that they are experiencing problems with their global content delivery network (CDN).  They are actively working on the issue and should have it resolved soon.  In the meantime, users in some locations may experience difficulty loading the site.  We apologize for the inconvenience!
The CDN issues were resolved as of approximately 7 pm PST on Wednesday, November 26. Thanks for your patience!

Monday, October 13, 2014

2014-10-13: (More) Site-wide Interruptions

We are experiencing periodic site-wide outages and are working actively to resolve them.

Site stability has been restored, and we are continuing to investigate the source of the trouble so as to prevent further outages moving forward.

Sunday, October 12, 2014

2014-10-12: Site-wide Interruptions

Users are currently reporting issues accessing the site.  We are working to resolve the issue. Thanks for your patience as we investigate.

Incident mitigated: We have resolved the issue and restored access to the site. We are currently putting in additional mitigations to ensure this incident does not happen again.

Sunday, September 28, 2014

2014-09-28: Minor Outages Reported

Some services (including the main course listing and student wikis) experienced minor outages this morning due to ongoing security updates.  All services have since been restored and should now be fully operational - if you continue to experience trouble accessing the site, please try clearing your browser's cookies and cache.

Thursday, September 25, 2014

2014-09-25: Intermittent Outages

Our infrastructure provider will be rolling out a security update to their fleet of servers over the course of the next week.  As a consequence, some services may experience intermittent outages between Sept 26th and Sept 30th.

This morning saw some site-wide outages to class sites and an interruption to the data pipeline used to generate the Analytics Dashboard.  All classes have now been restored to normal operation, and we are working to restore normal Dashboard functioning as soon as possible.

Wednesday, August 27, 2014

2014-08-27: Site-wide interruptions

Users are currently reporting issues accessing the site.  We are working to resolve the issue. Thanks for your patience as we investigate.

--- UPDATE ---

All services restored as of 2:00 p.m., 8/27/2014.

Wednesday, June 4, 2014

2014-06-04: Maintenance of Completed / Inactive Classes

Over the upcoming days, Coursera will be performing routine maintenance on archived, inactive and upcoming classes. This will involve turning off access to individual course sites (including to new enrollments and access to the class site itself) for up to 20 minutes while automated maintenance is performed on these classes.

Classes currently ongoing will not be affected by this maintenance. We apologize for any inconvenience caused.

Sunday, April 6, 2014

2014-04-06: [Resolved] Slowdowns and interruptions in some of our classes

We are aware of a slowdown / interruption in service in some of our classes. We have traced the problem to an errant database server and are now actively working to resolve the issue.

Thank you for your patience and sorry for any inconvenience caused.

[Update 12:55PM PDT] The issue has been resolved. We are sorry for any inconvenience caused.